Communicates clearly!! (so important) Courteous, clean, conveys knowledge and confidence.
I’m quite happy with the service that we got today.
Therma Pure Heat was here to do a heat
treatment on my condo Monday, July 9th. I wanted to let you know how pleased I am with the employee, Robert.
Robert arrived promptly at 8 AM, told me what could be expected throughout the day, helped to move the refrigerator out of the way, etc: Robert was continually pleasant, and courteous (in spite of a brutally hot, triple digit + heat wave, on top of the heat treatment…)
At the end of the treatment, Robert cleaned up after himself, took the staples out of the walls, patched the holes and moved the refrigerator back, all without me asking.
I wanted to let you know of this positive experience and to please pass my comments along to Robert.
Mark A. gave great customer service. He is very courteous.
Good prompt service. On time and very courteous staff.
Carlos did a great job explained everything. He answered all my questions. He showed me how hot it was in the apt. but hopefully I won’t have to ever call him again about the bugs.
Good preparation, clean and careful. They knew what they were doing. So, I was very happy with their work.
Carlos is very thorough and very friendly. We are extremely pleased.
Thank you for changing your schedules around to accommodate the heat treatment performed today.
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