Finally installed. This is a follow-up to the previous review. Countertops have finally been installed. I kept the original sink that was ordered by mistake, but was given a discount on the job. The piece cut too short was replaced and everything looks nice. The installers were great, thanks Tommy, Terrance and Max. You all did a wonderful job. I just wish this could have happened on July 19 and not July 29th. We never did hear from Mr. Werthen.
Highly recommend. Werthan Granite did a great job for us installing granite countertops. Good service and beautiful and varied selection of stone. I would highly recommend to anyone in the market.
Great experience- easy getting an appointment with Neela.
The guy who made measurements was on time and professional. Vance and Eddie did a great job installing both the kitchen and bathrooms. They were very professional and neat and I couldn't be happier!
I would highly recommend them!!!
Great service. I just bought a stone countertop (for a bathroom vanity) from Werthan. I had a great experience. Even though my project was small, I was treated like a big-spending cutomer. They worked with me to pick out the perfect stone from a selection of remnants. My salesperson was courteous and helpful. As was the guy that came out to take measurements and even the guys that did the installation. I was hesitant after reading the reviews on this site, but I'm glad I took the chance. I would use them again in heartbeat. Oh, and the price was more than fair as well.
Reply to Customer Concerns. As President & Owner of Werthan Granite, LLC, I agree with the salesperson comments that are discussed on these reviews and have rectified this issue and terminated this employee. My goal is to provide outstanding customer service and achieve complete satisfaction. Please feel free to e-mail me with any questions or concerns.
Werthan granite review. What a mistake! We spent a ton of money on our granite countertops, and were rewarded with average quality, planning hassles, and poor attitude by the (apparently only) salesperson.
Not worth the price or attitude.. While Werthan Granite has a decent team of installers, sheduling with them was a problem. They are very overpriced and pricing seems to be done on a whim, without standards. On top of that, there seem to be only one salesperson, and she has a distinct attitude problem. An overall disappointing experience.
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