Last updated 10.15.11
Category:
Hotels & Motels, Government Contractors, Weekend Getaway Hotels, Resorts, Corporate Housing, Lodging, Boutique Hotels
Payment Methods:
American Express, Diners Club, Discover, Visa, MasterCard, Debit Card
Hotel & Motel Amenities:
Lodging Special Features:
What People Are Saying About Sheraton Sonoma County - Petaluma
Featured Review
Nathan Stull
Contributor
In Short – Each room features a large desk and Sweet Sleeper bed with a custom plush-top mattress, fleece blanket, duvet and five fluffy pillows. Rooms come with a two-line phone, voice mail, data port, safe, cable TV, hair dryer, iron and mini-bar. Notable amenities include a complimentary USA Today, pool and fitness center. Full dining facilities offer a low-carb menu, room service and to-go snacks. Kids under 17 stay free; call ahead regarding baby-sitting services for younger ones.
Falsely Charged Me a $200 Smoking Cleaning Fee
by blazeman62
This hotel falsely accused us of smoking and charged my credit card $200 without even giving me any notice of the charge. Luckily I reviewed my credit card statement and caught it. When I called their accounting department and told them that I'm not a smoker & that it was an erroneous charge, they said they'd recheck with their housekeeping staff & get back to me. They got back to me & said it was a valid charge & refused to remove it. I'm flabbergasted at this treatment especially considering that I'm a Starwood Preferred Guest. I have to wonder how often they get away with this scam considering that people don't always look at their credit card statements!
- Pros: Wine Tasting set up in the Lobby
- Cons: They Falsely Charged me $200 for Smoking in my room...I'm not a smoker!!!
User review by jeppie
by jeppie
I had a great time for the two nights I spend here. The location is good. Easy to get to mutiply Sonoma County towns. The beds were the best... almost better than mine at home. The price was a little high but everything is pricey in Sonoma.
- Pros: beds, location, room size

