712 N Main St, Blacksburg, VA | Directions 2406037.235600 -80.420501
Neighborhoods: Kabrich Crescent
My boyfriend and I had shopped there a few times and wanted to take a class, so we signed up for a class almost two months ahead of time because "they fill up very quickly." The afternoon before the class, they called and cancelled on us. We were so disappointed: first, with the cancelled class and second, with their dismissive, condescending attitude.
With every interaction since this offhanded cancellation, people at this business were downright unpleasant. NEVER go there--avoid at all costs! We're going to Roanoke for our cooking classes now that are cheaper with much nicer people--who don't cancel on us at the last minute!
I love this store. We have very few options to find the items Gourmet Pantry carries in the area. If you want to pay WalMart prices and WalMart has your item..then go there. I try not to go in WalMart and support the local businesses whenever I can. It is in a college town so the staff may be college students and not as knowledgeable as an Iron Chef contestant. That does not take away from this lovely store. The owner is very nice, approachable, and if she is there she comes out to greet customers. I often hear her call customers by his or her name. I have ordered fresh seafood from them several times and have never been disappointed. The vendor they get the fish from brings it on Thursday afternoons. They also have a beef vendor you may order beef from. We have taken 4 different cooking classes here, had fun and always learn something. The cooking classes have limited sizes, affordable priced, and it is interactive so you can ask questions while someone else is cooking all the food. The food is delicious and healthfully made.
I love the store, I can shop and look around all day, the staffs are very helpful and the products are awesome and unique. I will definitely shop there again!
Avoid this store!!! Go anywhere but not to this shop as once your money is gone its never coming back. The store able to get few tourists suck in and that is it but none of the local is going to it. Looking at how high the prices are and no value in anything, I wouldn't be surprised if this store close down soon.
Horrible Place – Never going back to this place again as owner didn't kept her words. Booked a cooking class,which I had to cancel because of an emergency. Owner agreed that she would refund the money in case I cancel the cooking class, but did not do it.
I am taking her to ourt but other buyers beware of this shop.
Expensive items and poor customer service – I agree with Luvscooking that this shop is more about the owner than the customers but it should be the other way around. Collection was good, but prices didn't impress me at all. Same brands and products could be obtained for cheaper elsewhere. They should give serious thought to all the comments/reviews and fix them. This shop has very good potential to become major area attraction.
Good and bad – The Gourmet Pantry provides a touch of class for the gourmet cook in Blacksburg and that's greatly appreciated. However, as some of the reviewers have pointed out, the store staff could use a few lessons in correct customer service. I ordered some of the wild-caught fish a while ago and when it didn't come in on time, instead of being understanding of my concern over the delay, the owner and her son basically just ignored me. I never ordered fish from them again. And while a lot of the equipment they sell is wonderful, it is quite expensive, understandable since the shop's overhead must be quite high.
Only Place to Go! – Gourmet Pantry is THE place in Blacksburg for high-end cooking equipment, classes and ingredients! Staff are friendly and helpful.
Excellent service and cooking classes – I have been a customer since she originally opened the store and I have never had any poor service. The staff was very helpful and knowledgeable. If they do not have the item I am looking for, they will order it. I have also been taking cooking classes for about 5 years and have never been disappointed. I enthusiastically recommend this store to anyone interested in cooking and good food!
Great Store Wonderful People – Not sure why some of the reviews I read. The owner and her staff have always been professional. They willingly take back merchandize and the prices are very reasonable.
If you are in Blacksburg and in need of any kitchen items, the Gourmet Pantry is a must!
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Gourmet Pantry on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.