Ambassador Auto SVC

Doesn't Recommend

natethegreat9d8

Joined 2 years ago

Don't recommend getting your car serviced here!. I've been to Ambassador Subaru twice and will never be going back for anything. The first visit (a few years ago when I first moved into town) resulted in being over-charged for a simple lube and filter change. The mechanic also read off a list of things that "needed" to be fixed including the entire windshield because of a small crack at the very bottom (in the line-of-sight to the back of the hood), a new battery (of which I replaced 4-5 years later) and I'm almost certain they removed my cabin air filter so that I would have to bring in my car again to get it replaced. 4 years later I decided to try them again when they sent me a coupon that advertised a lube and filter change for $12.99, down from $44.99 ($32 discount). I set up an appointment and when I brought the car in I asked the service manager about routinely having to add oil every several weeks ever since I switched to a full synthetic 2 years ago. He quoted that a full synthetic oil change would run $80 and we eventually agreed that the best idea would be to return to the synthetic blend (which is what I had been using when I first bought the car and never had any problems with) and that it would be cheaper. When I returned to pick up my car, the cashier charged me $55 even after the coupon, which was a total savings of just over $20.

I haven't had any (good, bad, or otherwise) experience with the sales team, but I can say, with 100% confidence, that I will NEVER be returning to Ambassador Subaru, nor will I recommend that others have their cars serviced there.