Concord
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Chimney Doctor Plus, Inc.
“excellent service, professional, would recommend them to anyone”
“They then pushed expensive chimney caps for my fireplace and furnace chimneys, saying that the masonry would start to disintegrate within a few years if I didn't.”
Too Big for their Britches. I've rarely had the pleasure of paying someone to come into my home to be insulting, condescending and do a less than workman-like job. But that was my experience with Ch. Dr. of Concord. After criticizing the way my stove was installed, and that it presented a fire hazard, Walter and his crew proceeded to sweep the chimneys nonetheless. He quoted me a price for remedying the situation, which dropped by about half by the time he left; still about 2x what the job is worth. The price we paid or the cleaning was more than i had been quoted on the phone, and I would have gladly paid him more just to get him out of my house. Rude, crude and could use some schooling in customer service. It's the last time that i'll do business with this vendor.…
Chimney Doctor Plus, Inc. I found Mr Zajac to be honest and informative. The men who came to do the work were very professional and skilled. They were concerned about my time schedule, which is very refreshing. The chimney looks great. The price was better than I expected to pay for such quality work. Thank you for a great job CB Harvard…
Friendly, honest, and very reasonably priced service. Friendly, honest, and very reasonably priced service. I thought I needed a chimney cleaning after trying to burn some birch logs instead of our usual Duraflame log and smoke poured into the house. They came between the hours scheduled to look at the chimney. They did no cleaning, but I got a valuable lesson in log burning (which is very different from Duraflame burning) and got some other very useful tips. They charged a modest amount for the house call and inspected the outside as well (suggesting and quoting a price for waterproofing). They could have cleaned the chimney and charged a lot more, but they told me that it didn't really need it. You don't usually find such honesty these days for house maintenance. It was a pleasant surprise. I would highly recommend them.…
