Cocoa Hyundai

05/14/08

Best new car dealer in Central Florida, Great Customer Service Very Professional

by JDPoe at Citysearch

Just finished having my Hyundai Santa Fe serviced at Cocoa Hyundai. I had been hearing a terrible rattle in my car and brought my car to several hyundai service dealers in orlando florida.

Everytime they would look through the car, run the same inspections and never found the problem.. but it was a very loud rattle each time I would stop or accelerate or turn. This Santa Fe is not old, it's a 2007 and only has like 20 thousand miles.

Anyway, a friend of mine always makes the drive from Orlando to cocoa hyundais service department and said I should try them. I was about to just trade this santa fe in it was so annoying.

Well it took cocoa hyundais service guys about 30 minutes to figure out that one of the previous repairs made at a orlando dealer had left a nut from a screw driver inside the dash from an AC repair and that was causing the annoying rattle. Problem solved thanks cocoa hyundai!

The best thing other then getting rid of the mystery rattle was how the guys actually LISTENED! They didn't just go tear it apart like the other dealers and run all the same diagnostics that didnt work. After I showed them the noise they zeroed right in on it. Awesome job, I will make the drive back to Cocoa in the future for all my service.

• Pros: Excellent Customer Service, Very Fast, Lots of Discounts, Free Coffee and Snacks
• Cons: This place was slammed, probably good idea to make an appointment.