Recommends

diy tile

Joined 2 years ago

Impressive Service. Three years ago I bought 20 sq ft of black slate mosaic tile and used 12 sq ft on a kitchen backsplash. Last month I decided to use the rest of it as the floor of a shower. Alas, I was 3 sq ft short. I scoured every tile outlet in Lubbock, Tx with no luck. Finally, someone suggested that I try the web site for P & L Marble. I hit the "CONTACT US" button and requested the location of the nearest distributor. John Li responded within 30 minutes. I emailed John that I had already checked out his recommended distributor and they couldn't help. Again, within 30 minutes John emailed a picture of the mosaic and asked me call him if that was what I was looking for. Within an hour I had found the tile I had spent days looking for. As it turned out, the mosaic arrived today and is a perfect match. Personalized customer service for a very small customer. I am very impressed!

Recommends

pchop

Joined 6 years ago

Great company, great product and great value. Excellent folks to work with. Highly Recommend!!. We recently used P&L Marble for two condo projects we were working on. My partner asked me if it's a good idea to bring kitchen countertops and bathroom vanities from China since you hear stories of Chinese stone products being "cheap". However, we were overbudget and it was necessary to value engineer all aspects of the job. We contact P&L Marble and they were extremely helpful from day one. Our countertops and vanity tops arrived on time and the workmanship is excellent. With exception of 1 small piece that had a small blemish in polish, which P&L Marble immediately refabricated for us, everything else was made exactly per our specification. We are very very happy to have P&L Marble as our stone supplier.