Red Oak Sanitation

Horrible Customer Service. Talked with several customer service reps the past four days. They all lied to me. Finally spoke with Jennifer, the office manager, about replacing my collection bins. She said "If you had paid the bill when you were suppose to, we wouldn't have taken the bins in the first place." So it is my fault that they haven't rep[laced the bins, even AFTER the bill was paid. Some great customer service isn't it. The bill was paid six days ago and they charged my credit card twice. Still no refund and no bins. Everytime I called I was told the bins would be delivered the next day. Four days, four lies in a row. Let's see what happens tomorrow.

Today is Sunday. Still no bins. Lies, lies, and more lies.…

Agree with other. I totally agree with other readers. Mine is now over a year and I phoned many times to remove the bin. They also told me to bring it to them, "In a car, yeah right?" Advanced disposal told us they cannot remove red oak's bin, so I am stuck with the bin. Any advice what to do with the bin?…

The Best...Thank You Red Oak!. I pay less with Red Oak than I did with Robertson/ Republic. And now we also are provided with FREE recycling (and its a full size recycling can). We weren't even given the option to recycle before. They also provide free large item pick up.

Anytime I've called with questions a real live person answers within a couple rings.

Always on time and super friendly.

One day I forgot to take the can to the end of the driveway. I heard them coming through the subdivision. By the time I got the cans around the house they were a few houses past. They backed up for me. I totally didn't expect that (I really hoped.)

Thank you Red Oak!…

DON'T DO BUSINESS WITH THEM~. This company demanded a deposit on their cart and when the country of Gwinnett came up with their idiot plan of not letting consumers pick their own trash company, it went downhill fast. It has been more than 8 months and they have still not picked up their cart and they still hold my depost! You call and get no where...they say just bring it back to us! HOW STUPID! And they are way up in Gainesville not to mention that a cart that big will not fit into my BMW~ This company can go to Hell in a basket!…