Bakeries >Valley Bakery
2838 E Thousand Oaks Blvd, Thousand Oaks, CA | Directions 9136234.171166 -118.838747
Neighborhoods: Thousand Oaks
Bleeding, poorly decorated wedding cake. – The cake was delivered with the chocolate icing (scrolling on one tier, 3-dot clusters on the other) bleeding, the decorating done very poorly. (Scrolling was uneven, not nicely curved and smudged in an area; the dot clusters were uneven and not level within clusters; the ribbon indented the cake corners.) The reception attendants tried to address the bleeding with the baker and her helper, but they claimed no responsibility. They were rude, unprofessional and rushed away. Several commented on how poorly the cake was decorated. I called several different days to speak with the owner/baker and was told she would call me back; she never did. When I finally got a hold of her, she stated the bleeding was normal. When I showed pictures of the cake pointing out specific problems, she said 'I'm human.' She said the employee who took the order should have attached a photo of what we wanted, even though the contract named the design, the scrolling that was on a large picture on display in the bakery, yet she didn't copy it. There has been no offer to make restitution and no hint of any apology, not even perchance any miscommunication. They expressed no concern with the fact that I could not recommend their bakery, saying in so many words that it wouldn't hurt their business. I am pursuing restituton for the cake as they have made no effort whatsoever to accept any responsibility and clearly do not take seriously the importance for a bride and groom to have a beautiful, professionally done cake, that when a couple orders one from a bakery that claims that is what they provide it is what the couple is entitled to. Valley Bakery didn't take seriously the fact that when someone pays for a cake, they are being entrusted with something very important and costly. My daughter and her husband will forever have the pictures of this cake, that as she said, 'the only thing wrong with my wedding was the cake was bleeding...'
Yummy! – My mother and father got their cake here when they got married in 1998. It was perfect looking, beautiful basket weave. One of teirs was champagne custard (amazing!) and the other was raspberry custard (also wonderful). You really get your money's worth when you buy your wedding cake here, because come back a year later and they will make you a replica of the top teir of your cake for free! Also, they make really amazing baklava that tastes just like my grandma from Hungary used to make it.
Yuck! Horrible Cake! Horrible Pastry – My wife also bought also bought other stuffs from them like cookies and cup cakes and they all turned out to be tasteless. Yuck!! We found out later from other people in the area that this is one of the worst baker around. So much from the first recommendation who we believe might be the baker giving themselves a good rating. I am sorry to say that this baker should close shop and stop selling bad products.
User review by katekogen – Our wedding cake was beautiful and very inexpensive. It is worth going there.
Good Value – Plusko's cakes are yummy and a good value. I also used my entertainment coupon and got $5 knocked off my bill. This is a good place to go to and buy a cake for under $20. I love their Champagne Custard cake.
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