Shopping >The Green Boutique
Great Shop !. What a unique place to shop. I love the fact they have experienced help who are alway willing to help if needed. At the same if you are just want to browse they are fine with that as well. I have a business myself and know how hard it can be to find a good employee and they have several who are outstanding. If you are looking for a special gift this is the place. They have an eye for bringing in new and different things. I tell all of my customers that are new to the area to check this place out. It's the best kept secret we have in Brandon.
The Green Boutique.
I love this store. It is the first place I look when I want a unique and personal gift. It is a nice place to browse, full of many unique and beautiful things.
As for the other reviews about the service, I have never received anything but great service there. The staff is always very friendly and welcoming to me. While I do buy things there, I most often go to just browse and look at all the pretty things. I often have my two young children with me and they have never made us feel unwelcome. I take the note on the door as a humorous, light-hearted reminder that this store is definitely not a place for unsupervised children.
I definitely will continue to shop here and would recommend it to anyone with great taste!
AWESOME PRODUCTS, AWESOME SERVICE. The owners of the Green Boutique are honest and helpful with the highest integrity! The Green Boutique has the best accessories, hand bags, etc. VIST TODAY ... you'll be addicted!
Long time happy customer!. When I first moved here in '04, they were in the little tiny house and I was thrilled with all the unique thing they carried. I have enjoyed purchasing from them and getting to know Roz and Matt. I have found the ladies to be kind and helpful whenever I go there! I have recently started building a Brighton charm bracelet and I like to go and look at the different charms that I might purchase and they are so patient, letting me look and helping me put things together. I also love the ladies in Vera, they are very sweet and helpful and know all about their products. For gifts for others or even a treat for myself, I love the Green Boutique and recommend it to all!
A Real Gem except . . ..
I've been a shopper there for 20 years so obviously I like the shop (especially their old store). They have great buyers and I always find something lovely and unique, as well as Brighton, Vera Bradley, and cute shoes.
Except . . .I have to agree with the other reviewers who complained about the service. I've been in when they were friendly, and other times they were very uppity. Like DUH--they are clerks so why do they put on airs?
A while back, they mistakenly included someone else's item in my bag when I checked out, and I didn't notice it until I opened my package at my friend's house about an hour later. I immediately called them and told them I had it and that I'd return it the same afternoon, which I did. Later that evening when I finally arrived home, they had left a very rude message on my recorder--obviously before I called. I was really angry, but of course didn't know about this until after the fact. Just one example of poor customer service. In retrospect, I should have called the owner and reported the salesperson's comments.
I have some friends who will not go into this local store because of the service. If you can ignore/overlook that, you will find a lot of treasures.
Pin a rose on their nose.......... The staff in this store is so snotty it's ridiculous! I love to shop there simply b/c they have really unique things to buy and look at. I can't stand the fact that the staff pesters you to death about "Helping" you with something instead of just letting you experience the store and letting you explore. They follow people around like they are watching to make sure you aren't a shoplifter. I am positive they have lost customers doing this. They almost lost me but, I like their items, so I deal with the rude staff. First thing you see when you walk in the door is a sign that reads something to the affect of : All children will be given a cappuccino and a puppy. How does that make a parent feel? they should be ashamed and hire friendlier people.
I have to agree with this one. I went in there a few months ago, stood at the counter and there were two clerks there chatting away. They even looked at me, continued chatting. BUT, what I did notice.....another customer came up to the counter, dressed very nice and vaboom...she gets waited on right away. I was only in T's and jeans....guess I looked like I couldn't afford much in that store. A third clerk came up and asked if I needed help. Did I look like wanted to stand at the counter only and gawk at the chattering clerks?
Needless to say, with the 3 VB items that I was going to purchase, I placed them down on the counter and told the third clerk that I changed my mind.
I went down the street to Greg's Hallmark and every one of the clerks said hello to me, asked if they could help in any way and I was able to get 2 of the VB that I needed and they were helpful to make sure the third item would be in their store within a week.
Greg's Hallmark wins big as far as friendly atmosphere goes.....glad to do my VB business with them anytime. No matter how you are dressed....they welcome you. I notice that in a few stores.....the sharper you look, you got the moola! Hey, even the plain janes have moolas too, but Green Boutique staff doesn't realize that. Their loss, Hallmark's gain.
I've been in a few times for Vera Bradley, some jewelry items and the odd/unique gift item.
I can understand the comment from the lady who was unhappy. Sometimes the sales people are a bit on the uppity side. I have not had a negative experience directly, but I can definitely see the "airs" they put on sometime if you don't look like you belong in there.
Store full of neat things......
This Boutique has the neatest things, from jewelry to shoes, Vera Bradley, Brighton, Life is Good to mention a few brands, if you want a unique, neat gift, this is the place to go. If you ask they will put your gift in one of their bags with tissue paper and a ribbon....
If they ask for your ID, remember they are only protecting YOU, the customer.
The only negative I have to point out is that the clerk has to write every item down on their little pad, add the total in a calculator and that is how they check you out, but there is usually 2 or 3 ladies behind the counter.
It is indeed a gem in our neighborhood !!
Wonderful Store and Staff. I am so sorry that this person had what she feels is a negative experience. It sounds to me as if it was simply a miscommunication of intent or purpose. I have been a customer of the Green Boutique's for almost 20 years and have NEVER had one single negative experience with ANY of the sales clerks. In fact, they have ALWAYS greeted me with a friendly smile. And, even when not making a purchase, I am thanked for visiting the store upon my departure. I believe that the experience is what you make it . . . as it is always in the attitude. I especially appreciate what the store gives back to the community . . . especially through the American Cancer Society . . . as well as the other fund raisers and community activities that they both organize and support. The Green Boutique is an awesome store not only for its unique inventory, but also for its wonderful owners and staff! It is an asset to our community.
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