Space Coast Honda

06/15/09

Rude, irresponsible service department.

by NobleLizard

Service department is deplorable. Representatives of the service department are frequently obnoxious and incompetent. They are more professional when they know sales representatives are watching them, but not much. Unbelievably rude and smug.--------------------------------------------------------------------------------------------------------------

On a $200 service they missed that I had a dead battery causing me to get stuck and miss an important appointment. I suspected this was the problem and the dealership told me I would have to schedule an appointment in a few days as they were booked! Another Honda dealership found the dead battery immediately, and replaced it the same day.------------------------------------------------------------------------------------------------------------

Employees at McDonalds exhibit more common sense and professional courtesy than the service representatives at this dealership. You can count on being ignored and having to wait all day for a $34 service when you scheduled two days in advance.

• Pros: The lobby is clean.
• Cons: Everything else.

04/07/09

Been going to Space coast honda for 3+ years

by Jen83

I have been going to Space coast honda for over 3 years now. Everyone in my family has bought a car there. I have never had bad customer service.

• Pros: Everything
• Cons: Which sales person to buy from

10/19/08

sales had no clue

by longtimehondacust

Via email, I contacted this dealership for a part. Over next 3 days, I received numerous responses from sales team saying they're happy to help me with my new car purchase. Never heard from parts. I called parts - was treated abruptly. Their prices are well above other Honda dealers I checked. If you're going to have a website for customer service, have someone monitoring it that has a clue. Also, comparative shop other dealers. Would not buy at this dealership.

• Pros: They sell Hondas
• Cons: They don't run business very well.