Doctors >Royal Oaks Medical Ctr
1855 Knox McRae Dr, Titusville, FL | Directions 3278028.571951 -80.823217
Best place in town. – I've been a patient at ROMC for over 10 years and while sometimes the wait can be long, I recommend them anyday over Parrish Emergency room. While even apointments may wait an hour to be seen, they do take walk-ins. I usually call and get an estimated wait time. If the estimate is long, call their Port St John office (15 minutes away) and compare wait times. Among all of the Titusville practicioners that I have seen, Doctors Kinsella, Flaherty and Van Eaton have the best patient repoir and manner than any.
Incompetant- Never go here! Disorganized – I would give negative stars if I could. I scheduled an appointment to have a medical service done. Once I got there, the nurse practitioner yelled at me saying they do not do that. I said your staff said you do when I made an appointment. her response "they are not Drs". I thought is that is the best you can do. I needed sutures to be taken out from a procedure done out of state. The dumb nurse practitioner wanted me to drive 8 hours to have my sutures taken out. She declined service and later that day I had my 74 yo mom take them out no problem. the old lady (NP) with glasses was beligerant and incompetant. Run away!!!
Royal oak medical center, Titusville – This is a WALK_IN so of course you will have to wait your turn but the doctors are excellent and the staff are good as well. These people who seem to expect to be attended to in no time flat need to get real.The doctors will give you full attention and are very good!!
I don't go very often but....... – the office staff has always been very kind and they have great hours! It's a lot better than waiting in an emergency room. I like Dr. Torres and Dr. Kinsella but Dr. Flaherty was very rude to me. Not everybody is going to click. Be realistic.
Better Than – Seriously people........what are your options? I've had nothing but impeccable care by the attending physicians HOWEVER I do agree their office staff is quite rude and in my opinion not trained very well. The DRG should place more emphasis on quality care and not quantity care (it was obvious that stacking appointments is the norm there). Yes there is room for improvement BUT I'll take Royal Oak over Parrish any day hands down.
Worst Clinic in Town – This is the worst clinic in town. I liked my doctor, but the office staff is very rude and demeaning. The wait is ridiculous as well, even with an appointment one can expect to wait 1-3 hours. The person to refill meds NEVER calls back and neither does the person who has any results from tests and such. If one doesn't have a doctor in this clinic then they get to see a nurse practioner instead. One time they complained about my children being noisy, what do they expect if young children have to sit and wait for hours.....definitely NOT recommended, I left after 15 years because I couldn't take the abuse any longer.
Avoid at all costs-literally! – Run away! I took my son here 2 yrs ago in 2008, for a sore throat and they over-charged me about 200.00. In Nov 2010 I get this bill in the mail. The billing people are rude, rude, rude. After I paid my bill fully, it took 2 payments, they cashed my check 2/23/11, and in March 2011, sent me to a collection agency. Mediocre care provided, but were not compassionate. Many other places locally are better. Will NEVER BE BACK.
Follow up by Roayl Oaks – They give out Flu shots, but when you have a reaction and try to call for information, they don't have the time for oyu.
Would be nice if they gave the impression that they at least are concerned.
Great Care from Caring Physicians – I have been going to this practice for many years, starting with a broken ankle when I didn't have enough money to pay an ER bill, and they helped me. Dr. Flaherty has treated me kindly for years and I truly believe he loses money every time I walk in the door, because I have multiple serious medical issues and none of them make for particularly quick discussions. It's true that walk-in wait times are long, as are wait times when I have an appointment, but I am truly appreciative that there is a place where you can walk in and be treated with dignity when you don't have insurance. The staff here has always responded promptly to my phone calls and done their best to go through the hurdles to help me get what I need, whether it's a test, a procedure, referral to a specialist, or help with a prescription. If it wasn't for Dr. Flaherty I know my quality of life would be a lot less than it is right now. I do suggest if you go to this practice to choose a physician and keep requesting that physician so that you have continuity of care. I've seen three different physicians in this practice at various times, and dealt with a fourth over the phone in an urgent situation, and they were all wonderful. But I think that in general, quality of care is better if you have a regular provider for primary care. This practice does a lot of good in a community where specialty care is all but denied to those who lack insurance and money. My experience is, they stick their necks out for their patients. I have recommended them often and continue to do so.
No refills – I have been going there for years, simply to get my refills for my High Blood pressure. All of a sudden, even with records, they are insisting on a Physical. So, I got the Physical. The Doctor did not even do a complete physical. It was no more than what a doctor does to everyone that comes in for the normal stuff. I think she was uncomfortable, as she kept doing a nervous laugh after everything she said. I don't know where they get there doctors from....
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