730 West 15th Street, Panama City, FL | Directions 3240130.17522 -85.67123
M-F 8am-7pm, Sa 8am-5pm, Su Closed
While towing my Ford Escape behind my RV, my transmission started smoking despite my following Ford's directions on how to tow it properly.
John Meola advocated for me to Ford and managed to get my transmission, transmission cooler, and rental car covered under warranty!!!
He went above and beyond for me and I am grateful for his assistance while my car was under his care. He was prompt and gave me frequent updates regarding the status of my car. He was also helpful in advising me on towing my car in the future.
I already like Ford, but I am now a Ford customer for life!!!
Best Dealership – I recently was in the market for a new F-250. I was referred by a friend to the internet sales clerk at Cook-Whitehead Ford. I sent Mr. Bonewit a simple email listing my requirements for the truck I was looking for. The truck was unique and had a couple features that are not common for Florida (block engine heater). I only had about 48 hours before I was going to be leaving the area. Mr. Bonewit stated give him 24 hours to locate a truck. I received a call the next day. I asked for a quote through email (quote for out the door with tax and tags). He sent me a quote immediately which was several thousand dollars less than several dealerships in North Ga and northern Alabama had quoted me for a similar vehicle. The next day I went down to the dealership where my truck was ready for pickup. They had filled the tank, cleaned it up, and had it waiting out front. I spent less than one hour going over paperwork. Then Mr. Bonewit gave me a complete show and tell of all the features on my truck, including sync my phone to the radio system. Everyone I met at Cook-Whitehead Ford were the nicest people I have ever come across when buying a vehicle. No pressures, no rushing, just friendly smiles. They won my business for life with their friendly upfront atmosphere! Best dealership I have dealt with after 7 vehicle purchases. Top-notch!
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