Westport >Food & Dining >
Catering >Red Barn
292 Wilton Rd, Westport, CT | Directions 0688041.162681 -73.375132
The Red Barn: Great for Sardines, Not for People – I recently hosted a shower at this restaurant, and as a result I would never recommend it to anyone for a special event. 3 or 4 phone conversations with the owner/manager of this establishment during the time leading up to the event proved him to be rude, condescending, and unfriendly. We were "guaranteed" 25 for the "loft" upper room. At no time was I told this meant a "minimum charge" for 25 people, regardless of attendance. In fact, I was asked to call 2 days in advance to give a "count". On the day of the shower, we had 16 adults in attendance and 1 baby. I am grateful that we did not have more people. The restaurant is small, and the Sunday buffet had people packed in "like sardines". 2 of my guests were treated rudely by the receiving attendants in the buffet line, who were directing traffic at the buffet line like "drill sergeants in a mess hall". To add insult to injury, I was charged for 25 people because, quote the manager, "the loft can seat 40 people" (poor business practices to say the least). Perhaps it can seat 40 sardines. I doubt it can seat 40 people. In my quest to find something positive to say about the experience, I came up with 2 points. 1. The servers (Brittany and company) did a great job. 2. The food was good. It was tasty and there was a large variety. The only problem? It was so difficult and uncomfortable getting it, you probably won't go back for seconds. Definitely not worth the $25.00.
CANE-WIELDING SOCIOPATH! – What a nightmare. I'm in the restaurant business and cannot fathom treating patrons the way my family and I were treated at the Red Barn. We went for drinks and a simple request for some bread turned into an argument between the owner and myself. The service is terrible. We felt so uncomfortable when we asked if we could have drinks. The waitress wanted nothing to do with our table to huffed and puffed around us. When my sister asked for some bread the waitress glared at her and left without a word. She came back with our drinks and informed us we would have to pay for the bread because we were not eating dinner! We asked to speak with the owner and when he came over he basically yelled at us and told us asking for bread was the rudest most preposterous thing imaginable. At one point I feared for my safety because of his aggressiveness. He is one crazy old man. The place was empty.. No wonder.
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