Thanks to Steve my stove is up and ruynning got the perfect paint color-ordered pellets for next year - all set for next season -Thanks Steve
Recently had a nice young service tech named Bobby come out. I did not buy my stove from Deans but, they came out and serviced it, and cleaned it beautifully. Bobby made some suggestions on operating it and showed me a few tips I did not know. He was kind, respectful and willing to assist me , he took his time and I know I tried his patience. Thanks again , I highly recommend Deans , they did not try to change parts or add anything extra- Bobby thanks again it was a delight and next time I will have biscotti and expresso for you-you're a doll!!
So happy I went down to Dean's, they were so helpful in getting my moms inlaw apartment , they came installed , cleaned up everything and even took the time to answer hequestions and show her how to operate it. They even called to check on her to see how it was running. You guys exceeded my expectations.... Thank you Matthew , Jennifer and Deana. keep up the good work!!!!
Great job. Very knowledgeable and efficient.
Dean's made me happy once again. The glass broke on my wood stove and they quickly gave me the glass and all other materials to run home and fix it. Also no questions asked. Customer service has been top notch every time I have been in there. Thanks Tracey and the rest if the Dean's team.
Thanks to all the great people at Deans! Best stoves and Spas in CT!
Quick installation and very good at answering questions and processing information. Went above and beyond our expectations.
Cleaned and painted store thanks for coming today!
Terrible customer service. They only want the sale, no problem resolution. Do yourself a favor and go somewhere (anywhere) else.
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