Terrible customer service.
Kitchen takes forever, servers rarely come to check on you, and the management is rude. For example, the kitchen screwed up my order twice. The manager came out and argued with me, basically telling me I was wrong, and refused to listen to me when I explained the situation to him. I have been to the restaurant on many occassions. The service has never been the greatest but the food kept us coming back. After the latest experience, however, I will never return.