Houska Automotive Services

02/27/12

Horrible Experiences

by gncallahan

I have two (shame on me) terrible experiences with Houska. First time I was charged a lot of money just to be told what needed to be done, which would have involved a whole lot more money. Second time, outrageously over charged for battery installation and Houska recommended thousands of dollars worth of work on vehicle not worth anywhere near that much. I'll never do business here again.

12/15/10

Overcharges for Parts and Labor

by AV8TOR

Dec. 2010 Took '02 Avalanche for general inspection. They wrote up Brake Master Cylinder & Hydro Boost Pump were leaking. They quoted 5 hours labor ($90 p.h.) for replacement of two co-located parts that an amateur could do in 3 hours. Then they quoted $565 and $849 {respectively} for the two parts, total $1,900. I looked on NAPA website and AC Delco parts are listed at $285. & $426 when I questioned Vince about this he said well: "we offer a 2 year warranty." To which I replied: "Sir, that's like charging me twice for the parts in case I need the warranty.." He then said I was welcome to pickup the truck cause he had 40 other customers waiting. I did and then called Dellenbach Motors (chevy dealership). They quoted $1,200. for the job and said it would be less if I was willing to use Factory Remanufactured parts.. Houska never offered this!

Houska quoted $152. for Fuel Induction and $99. Computer Reprogramming. That included $160. labor (1.8 hours) when both of these jobs can be done simultaneously in 30 -40 minutes. Two other shops in City offer Fuel Induction work at $110. for any vehicle.

Mechanic reported vehicle was all time 4x4 and any one who knows Avalanche knows this is NOT correct. He said there was no "Lube Sticker" on window. I pointed it out to him and he said Ooops. My Bad.

I wouldn't recommend these guys to my enemies let alone my friends.