Houska Automotive Services

12/15/10

Overcharges for Parts and Labor

by AV8TOR at Citysearch

Dec. 2010 Took '02 Avalanche for general inspection. They wrote up Brake Master Cylinder & Hydro Boost Pump were leaking. They quoted 5 hours labor ($90 p.h.) for replacement of two co-located parts that an amateur could do in 3 hours. Then they quoted $565 and $849 {respectively} for the two parts, total $1,900. I looked on NAPA website and AC Delco parts are listed at $285. & $426 when I questioned Vince about this he said well: "we offer a 2 year warranty." To which I replied: "Sir, that's like charging me twice for the parts in case I need the warranty.." He then said I was welcome to pickup the truck cause he had 40 other customers waiting. I did and then called Dellenbach Motors (chevy dealership). They quoted $1,200. for the job and said it would be less if I was willing to use Factory Remanufactured parts.. Houska never offered this!

Houska quoted $152. for Fuel Induction and $99. Computer Reprogramming. That included $160. labor (1.8 hours) when both of these jobs can be done simultaneously in 30 -40 minutes. Two other shops in City offer Fuel Induction work at $110. for any vehicle.

Mechanic reported vehicle was all time 4x4 and any one who knows Avalanche knows this is NOT correct. He said there was no "Lube Sticker" on window. I pointed it out to him and he said Ooops. My Bad.

I wouldn't recommend these guys to my enemies let alone my friends.