Deno's Mountain Bistro

11/09/09

Great bar & grille

by CSMobileUser at Citysearch

Staff is very friendly. Food is fantastic and the drinks are strong. I have gone over 10 times and have had a great experience each time. I am a local.

07/30/09

tourist trap

by dlaw2828 at Citysearch

In our recent stay at Winter Park our group of 16 decided to try Deno's. We had a group of children with us. The children sat at a seperate table. The waitress that served them decided to up sell them from the kids menu and without asking the childrens parents served them from the normal menu instead of the childrens menu. One seven year old girl was served a 14 inch large pizza instead of the pizza of the chidrens menu. All of the other children were also brought adult size portions instead of ordering off the childrens menu. The waitress just did this on her own and did not consult any of the adults in the party.

We spoke with the owner and he was very condescending. He was very rude and told us that in that part of the dining room they do not serve children. We asked then why did they take our reservation and bring childrens menu's. He did not answer. He made scene in his own bar and humiliated a member of our party. At this point they had allready added the 20% tip to our bill and then was not a whole lot we could do about. The food was average and the prices high. The staff was rude, they laughed at us on the way out the door. Overall this was the worst dining experience I have ever had.

• Pros: location
• Cons: managment

03/26/09

Wow! This place is bad!!

by MParker at Citysearch

For $50 a person (after a soda, tax, and gratuity), I would expect to be treated well and leave happy. The food was cold. When we complained to the staff, they were unwilling to make things right. Big time tourist trap!!

• Pros: none
• Cons: Expensive, poorly prepared food, terrible service!!