Ideal Flower Shop

01/26/12

Lied to and cheated

by SgtGreeneUSMC

Used this florist for our wedding back in October 2011. As part of her arrangements, my wife asked for some of her antique broaches to be attached to the flowers. She took several in on Friday when she went to pick up the flowers, chose the one she thought matched best, and left the others as back-ups. By the next morning, the florist had admitted to losing the first broach and an alternate had to be used; she promised to continue the search for the missing antique. We were continually put off when checking on it until today when she determined that she had never had the broach and that we must have lost it before bringing it to her. Of course, my wife is upset and I am considering legal action since she has not offered any pecuniary compensation for the lost article, nor did she offer any discount on the cost of the floral arrangements at the time when she was still accepting responsibility. After reading earlier reviews, I see this is a trend with them. Take your business elsewhere and avoid being swindled.