Cal Coast Credit Svc

06/30/09

Economy Crushers

by JudgementalLoons

In this economy we need compassionate customer service skills that can offer help or direction. But this women was downright MEAN, she said belittling comments with Judgemental and arrogent inflections. Where in this age I thought you would want a PROFESSIONAL person with a non-emotional voice especially non ANGRY people answering your phones..

Lastly you should let people you collect for know you report to the credit reporting agency's. I once helped a client sign up for you and she didn't want that feature but you did it anyway.....

• Pros: NONE
• Cons: Rude, Judemental, angry non customer serivce skills

03/11/09

Cal Coast is bad for your business.

by IAlreadyPaid

First, how does this place have a 4-star rating if EVERY person who reviewed it gave it ONE star?

These people are unnecessarily hostile and cruel. I paid the bill WELL BEFORE the deadline, but she refused to remove the collections action from my credit report as agreed. She insulted and belittled me instead.

Being aggressive when you're trying to collect money for your clients might be a good thing, but being rude and vindictive against honest people who ALREADY PAID is counter productive. In fact, a smarter move would be to hire a collection agency that gets your money WITHOUT alienating your customers; NOT this one.

• Pros: Did not lie to me. Kept good records.
• Cons: Everyone is guilty, even when proven innocent.

12/17/08

Is this company actually for real??????!!!!

by ThisIsInjustice

I received a notice in the mail saying I owe something. So, I call the phone number provided to find out exactly how to dispute this in writing (like the notice says) and the receptionist was so evil and unprofessional that I thought I must be in the Twilight Zone. She was mean and extremely unhelpful. She hung up on me twice when she refused to get my paperwork to let me know the details. WOW! I just was curious how they can go after you when they have no concrete evidence such as a contract or any signatures. This company cannot actually be serious. They are so off the wall it is almost amusing.

• Cons: Receptionist is beyond mean, unethical,