Jacks Waterfront Restaurant

04/27/09

Ignored by Wayne the bartender.

by BullFeeney

I walked into the small back bar at about 12:10 Monday afternoon. I sat at the bar (the only guest at the bar) and looked toward Wayne. After a few minutes of watching him walk back and forth, he looks at me and says "Hi" from a distance. He then continued doing what ever it was he was doing. After waiting for 10 minutes, I got up and walked outside.

I met up with a friend and we went back to the bar. At 12:30 we got served. No napkin was given. We were charged by the pint even though there weren't any pint glasses, just small plastic cups. After drinking half the cup, he topped it off. He then went to the other end of the bar and leaned over the bar talking to Chelsea the waitress who was sitting on a bar stool. There was dust on the hanging lights. Robin the manager instructed him on how to turn on the beer cooler. It was a very unprofessional experience.

We then went across the street to Waves. We sat down at 1:01 and were served at 1:02 by Gizelle with napkins placed in front of us, with other people at the bar! Waves is a better establishment.

• Pros: Wayne was breathing.
• Cons: Wayne ingored me.

04/09/09

new chef and menu

by jjsmitty

Went to jacks where new chef gianluca unveiled new menu. How disappointing!!! The crabcakes where standard fair at best, soup was cold and entree took 35 minutes with empty restaurant.Manager was rude when we indicated unhapiness with experience.Tommy put his name on this and it was embarrasing. Good luck!!

• Pros: not crowded
• Cons: worse than before

11/13/08

Loud RAP Music

by eastside99

The food is ok, but your dining experience will quickly be ruined by the loud rap music being played. Parking is also a pain, but the loud rap music is intolerable.

• Pros: There are other good restaunrants near by that don't play loud raps music
• Cons: loud rap music