Casper >Banks > Wyhy Federal Credit Union
lowest rates on car loans. yes, we are living in a small town and tip top customer service is'nt always available. I dont see what the big deal is with this place, they hav'nt done anything wrong for me. should an erroueous fee pop up I am sure it would be resolved. play by the rules, banks have rules. learn them and play by the rules, then you wont get burned. so far I have 2 auto loans and a savings acct., recently did re-fi on auto loan and lowered rate into low fives, and got 1% cashback. so far am way ahead. learn the rules and play by the rules. if you dont like it try another bank.
WORST CREDIT UNION EVER.
Worst credit union in town. No wonder they only have 1 branch.
We have been banking with wyhy for 6 years now, and over the last few months, they have gone completely down hill.
They charged me courtesy pay fees ($28) when there WAS money in the bank, and when I called to get this fixed, they said there was nothing they can do, but they will reverse them with your "smart points" which are points you earn for loans, which they in turn use to fix THEIR messups! and if you dont have any smart points, they give you the cold shoulder.
Also, I took a 5 gallon jug of change into their branch to get cash, and they told me to take my change elsewhere because they thought that volume would break their machine. I had to take it to safeway, and in turn payed over $50 to get it changed.
Please, go ANYWHERE else before you become a member at Wyhy. THEY STEAL!!!
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