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Radisson Paper Valley Hotel

333 West College Avenue, Appleton, WI | Map it  

54911 44.261700 -88.409401

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Family-Friendly Hotels, Business Hotels, Hotels & Motels

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Reviews for Radisson Paper Valley Hotel

williger

Member since Feb, 2012 View Profile
2Reviews
4Photos
Joined 3 months ago
1.0
February 11, 2012

Really Rauncy Radisson. I stayed at this Radisson based on recommendation from coworker, due to proximity to morning meeting. I arrived and enjoyed a fine meal at the famous Vince Lombardi's steakhouse which had great service and delicious food. Room pales in comparison...

Room featured bloodstained pillow, cigarette burned furniture, several patched holes in the dingy dated carpet, broken hot spiking shower valve, dried biological waste covering television, marks all over walls and tables. This seemed right out of some CSI episode or some type of funky cleaning commercial.

Bringing my concerns quietly to a manager, so I could give them a tour of the filth after breakfast resulted in them violating my DND (do not disturb) display and instead attempting to cover up as much filth as they could before we got to the room. Unbelievable!

Fortunately for reality documentation, I'd taken camera phone photos and there wasn't enough time for the cleaners to do much more than the dresser tops and TV. The bloodstained pillows, burns, marks and dirty areas everywhere were clearly visible.

Manager apologized and offered a free night's stay, something I'd turned down as it was at this hotel and secondly as it didn't reverse what happened. This place was filthy and dangerous. Violating the DND added insult to already injurious stay.

Considering the friendly service, I'm shocked they've put no effort into cleanliness. Some basic dedicated maid service with some antibiotic cleaning solution and wood oil could do a world of good here!

Great restaurant, great location, super friendly staff, and the most horrendous dirty rooms. Bizarre...

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Contributor

Member since Aug, 2003 View Profile
1k+Reviews
0Photos
Joined 9 years ago
October 05, 2008

Clean, comfortable accommodations and guaranteed customer satisfaction.. In Short
With more than 430 locations worldwide, the Radisson caters to business and leisure travelers by focusing on guest satisfaction. Rooms are equipped with large work desks, ergonomic chairs and two telephones; in-room high-speed Internet access is available for a fee. Other standard amenities include ASIRA bath products, cable TV with two premium channels, hair dryers and coffee makers.

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lheinz

Member since Dec, 2005 View Profile
1Review
0Photos
Joined 7 years ago
5.0
December 22, 2005

One of the nicest hotels I have ever stayed at. I have been to the Radisson Paper Valley at least 10 times and each and every time I have been treated very graciously by the staff and have really enjoyed my stay. My husband and I enjoyed it so much we even decided to have our wedding there, which was absolutly perfect. I highly recommend this hotel.

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