Best Western Walla Walla Suites Inn

Recommends

Cyndy K.

Joined 1 year ago

Best "deal" in Walla Walla. Friendly staff, close to award-winning downtown without paying Whitman hotel prices. Immaculate facility, we used their conference room and were amazed at how accomodating their staff was to our families. If I were traveling to Walla Walla and looking for an affordable room with breakfast and pool/hot tub I would look at the Best Western Suites Inn.

Doesn't Recommend

Birddog9

Joined 3 years ago

Horrible!. We reserved a room at this Best Western for a Walla Walla wine tour. We called to cancel the reservation 3 days before the date. The manager would not reimburse us for the room. She told us we had to pay the first night. I called corporate and they told me that it was totally up to the hotel and that she would give them a call for me. Corporate put me on hold and called the hotel and asked her if she would so kindly reimburse us. Corporate got back on the line with me and said the manager will still not refund us and she is sticking with her decision. I feel the manager of this hotel has no morals. You pay for services and goods and in this incident we did not receive any services and called and gave them more notice than most places require. We had to cancel because my girl friend is very ill. And yes, it is not a cold. Think twice before staying here or not staying here. In other reviews people were unhappy about all the noise. There are better place around there to stay trust me, we go down there often.

Dislike Manager.

Recommends

Contributor

Joined 10 years ago

Budget hotel offers standard amenities and low rates to road-weary travelers.. In Short
Since 1946, this Phoenix, Ariz.-based hotel chain has provided guests with comfortable accommodations. Its BestRequests program offers 16 of the most frequently requested services and amenities, including complimentary in-room tea/coffeemakers, hair dryers, iron and ironing boards, free local calls less than 30 minutes and long-distance access. Complimentary toiletries, like toothpaste, razors and sewing kits, are also available upon request. Business travelers will enjoy the computer data ports in each room and photocopying services.