Susie's Uniques

05/17/11

Very poor business practices ...

by roz24

Very, very disappointed in this florist. I've gone through Susie's for years. I always have them deliver flowers to my mom for Mother's Day. This year when my mom sent me a picture of what she received ... I was shocked & very upset. They must have figured I would never see the flowers since it was a phone order. I spent $54 and what they delivered is what I should have gotten for literally $20!!! Then, I called in to talk to someone and a gentleman anwered the phone. After I started to explain the situation to him, he hung up! Then, when I called back it went directly to the answering machine. How professional is that??? From: Cherie Anderson, Ashton, Id