148 Easy St, Wenatchee, WA | Directions 9880147.467915 -120.335996
Sun 12pm - 5pm
I believe your dealership takes great measures to make sure your customers are happy. I will certainly buy my next vehicle through you just to have the confidence of a good service department. Jamie is a gem and a great asset to your company.
I just wanted to write and tell you how nice it has been working with your service department. The great lengths that were taken to make sure our services needs were met.
I am totally satisfied with the service I have had performed so far.
Cascade Auto continues to meet my expectations for efficient, no hassle, friendly service. I enjoy going there, and I can't think of one thing at this time that they need to change. They seem to put great effort into making the service experience the best in town. I have purchased several new cars over the past 20 years from other dealers (Nissan and Toyota), and I can truly say that this dealership is one of the best in Wenatchee.
I love the guys in the repair department. They are great to work with and work hard to meet the customer's needs and to make them (customers) feel great.
Keep doing like they are. They make me feel that not only my business but I, as a person, matter to them.
Jamie Dunn is an exceptional employee. She made me feel welcome and important and explained my service options very clearly. She entered my info into her computer so that when I return the process will be even smoother and quicker. I bought my Impresa in AZ, but she treated me like a valued customer at her facility. I did find it somewhat awkward to drive into the service dept. and there did not seem to be a convenient place for my friends to wait for me while I was getting my car checked in. They had a hard time turning around in the parking lot area.
They are a great service and I always leave there happy and quickly! Keep up the good work!
Continue to provide good service and good information, continue to be courteous and accommodating. A fine dealer. Keep up the great work!
Their efficient maintenance of my car and fulfilling the service plan is appreciated. Nothing for improvement stands out in my mind.
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