Ale House Pub and Eatery

06/01/11

Food Sucks and service is worse

by oldfart17 at Citysearch

They never get your order right.Portions shrink more every time there.Also over pour customers all the time.Have to deal with drunk idiots in the tavern and in the parking lot.There are many better places to go.

04/01/11

RIGHT PLACE @ THE RIGHT TIME

by Justin Mays at Citysearch

Outstanding customer service from staffs, good ambiance, great food and soothing music. What else can I ask for to have a good time with food and drinks.

09/08/09

TERRIBLE SERVICE!!

Contributor at Citysearch

I have been waiting for over 30 minutes and have yet to have someone ask me if I need a menu or a drink. I went and stood at the front while 2 men just chatted, looked at me and ignored me. I just needed a menu that was behind the counter. I ended up grabbing it myself! My boyfriend had to walk to the bartendar to order food while 4 waiters and waitresses constantly walked by us. The food is gross and I can't stress enough how awful the service is. You would think they made enough money to be rude and in ane conomy like this, you'd think they'd try and attract customers. All they do is talk behind the counter while they ignore people.

05/18/09

Relaxing and fun

by Lawlisness at Citysearch

Really wonderful staff; Eric, Matt and Linda among others, go out of their way to make you feel welcome and at home. Excellent food, atmosphere, music, ongoing trivia games, sports and of course a huge selection of ale and spirits. Their house cabernet is terrific. My husband and I enjoy having a casual dinner and drinks, then walking across the parking lot to see a movie at the new Galaxy theater. Recommend the Baja Burger (Lots of Jalapenos) or Calamari with the best onion rings in Washington state

• Pros: Great staff

08/11/08

Terrible Food & Awful Service

by petrosk at Citysearch

I cannot begin to tell you how disgusted I was with the service and food quality on a recent visit to the Ale House Pub and Eatery. To start, I ordered bottled water ? something reasonably safe. After pouring the bottled water into my glass I tasted something grainy and overly salty. Imagine my surprise when I saw something resembling mucus floating inside my glass. I reported this incident to the server who only said ?sorry, must have not cleaned that very well.? The cob salad I ordered as an entree was also unpleasant ? it seemed as if the processed meats had gone bad. My lunch colleague was equally unimpressed. When he attempted to politely express his concerns to the cook, he was greeted with a harsh ?I have nothing to talk to you about, sir.? What terrible service and what a horrible dining experience! I realize this establishment is a pub, but some minimal standard of cleanliness, hygiene, and food quality should be expected by any customer.