Holiday Inn Lubbock-Park Plaza

(888) 897-0088

3201 South Loop 289
Lubbock, TX 79423 33.529027 -101.882885

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Neighborhood: Caprock

www.holidayinn.com

Hours:

Open Daily 24 Hours

Open Holidays

Last updated 3.31.12

What People Are Saying About Holiday Inn Lubbock-Park Plaza

Featured Review

Robyn Galbos

Contributor

In Short – Since its 1952 debut in Memphis, Tenn., Holiday Inn has become one of the most recognized hotel brands in the world. Kids rule here: Children age 19 and younger stay for free when sharing a parent's room and as many as four children per family (age 12 or younger) eat for free at hotel restaurants. Other amenities include 24-hour business services, an in-room coffeemaker, iron, hair dryer, room service, a swimming pool and a fitness center.

Editor's Tips

Save Money:
Priority Club members can collect points or airline miles at Holiday Inn or other properties within the InterContinental Hotels groups and earn free hotel stays, trips and merchandise.
1 Star Rating: Poor

05/16/12

Beware of Cancellation Charges

by Austin Triathlete

I made an on-line reservation in January for a June 2012 two night stay to complete at the Buffalo Springs 70.3 IM. The price for the hotel was higher per night than the hotel’s normal rate. The reservation required a minimum of a two night stay. I only needed one night. But I figured, It’s the event hotel and it would be nice to stay there along with other athletes to enjoy the seminars and vendors.

I was injured in April and it required surgery which meant that I could not compete. When I tried to cancel my reservation in May, 2012 I was informed that I could cancel but that I would lose the entire amount of the stay since this was an Advance Purchase. I went back and read the fine print on the on-line reservation and found a fine print statement that I would lose the deposit. I guess the hotel management figures that they can optimize profits by imposing such strict rules when the hotel is busiest. I am really disappointed they choose to do business like this. If I cannot get my $$ back. Holiday Inn will never get my business again.

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