Rude male staff, mystery charges on credit card as new policy, treat customers as nuisance.
If you like staff that expect you to gleefully ask to be treated rudely or when the inaccurately bill you -- try to bill your friends to make up for their mistake. . .lame, plain no frills food and high prices for what you get (e.g nachos = chips with a bit of shredded cheese, partially melted and some jalapenos for $4.50).
Save your evening and go anywhere but here. If you are in Northgate, go to O'Bannon's, Dixie Chicken or Mad Hadders. Just sitting on your own porch will be more pleasant.
This is a decent hangout spot to be with friends out on the patio tables if you want to stay out of the smoke. But the clock is 15 minutes fast, so happy hour actually ends at 6:45pm, not 7pm. Check it out sometime.